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Training

POS SOFTWARE

With COVID, we had to stop training in our training rooms. We switched to Zoom meetings for training. 

Well, now we are running them in-house again. So you can have free training in our training offices now. In it, we teach you and your staff what they need to know and give them pointers on what the system can do to maximise their productivity.

If you prefer, you can still use Zoom.

I think you will find that our training is both comprehensive and focused.

This will allow you free, to have a better product as you will get better use of your software.
 

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POS SOFTWARE

We have regular training courses.

Due to COVID, we had to stop in-person training, but we did manage to keep online going.

Today, despite the problem of face-to-face training due to the risk of rapid lock-downs, we have reintroduced in-person training. Actually, the new COVID cases reported now are higher than last year. There are currently 29,997 Coronavirus Cases in Australia. It is not less than a year ago, it is just that we are now used to it.

So today, we provide a hybrid model where people can take part in person or online. The most significant advantage here is that as we share content. Our clients can join even if they can not make it at the scheduled time but only when they have time online. If you want to conduct online training, please use an area free of distractions -learning is not an easy task. Take notes-what works for me is that I have a pen and a piece of paper in front of me to write down the main points. Participate in the discussion if you don't know what to ask.

Overall, the rise of online activities has been very successful.

 

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POS SOFTWARE

Customer training

Our POS Software is continuously being improved. Extra functions are being added. Plus, people are coming and going. So organisations who use the software need training to help them get to the software's full potential.

I find that In-house training courses often make training more focused.  Those that come can concentrate on specific topics relating to their current needs. What helps here, I notice, is that we can often use their existing data from the shop. As such, the training becomes more comprehensive and focused.

So we run free training in our training offices. In it, we teach you and your staff what they need to know. We also give them pointers on what the system can do to maximise their productivity.

Plus, you could get a free cup of coffee or tea while you learn.

Get better use of our products by booking yourself into a training session.

Note if you prefer, we can do training via zoom virtually too.

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POS SOFTWARE

Customer training

Our point of sale software is a living, breathing entity. It is continually being improved. We are extending its functionality all the time, even if you know it today soon you will have questions, and it does matter how good our point of sale software is and ours is very good if you do not know how to use it? To reach its full potential you need proper training. 

So we run free training in our training offices. In it, we teach you and your staff what they need to know and give them pointers on what the system can do to maximise their productivity.

Our training is both comprehensive and focused. Plus as I stated you could get a free cup of coffee or tea while you learn.

What it does mean is that our clients get not only a better product but also better use of our products than others.

 

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POS SOFTWARE

Training on your point of sale software can be time-consuming, it is an investment that should be done. This is particularly true when you are looking at one as advanced as ours. 

Without training, much of your POS System is lost as it is only as useful as the people who use it.

What I suggest you do, is pick a reliable staff member preferably who does have computer knowledge and your processes which can dedicate the time required to learn and understand your POS software.

It will be their job to learn as much as they can about the P.O.S. and then one of the duties of that person will be to pass on the information as required to other people in the shop.

Training will be an ongoing process as there is a lot to learn plus as conditions change, your requirements change plus the continual improvements we are putting into our software means that ongoing training is needed to keeping the business running efficiently.

To help we regularly run user meetings throughout Australia, have online training sessions - webinars and have a unique and free one on one training sessions service in our offices. We also for a fee can come to your shop and do onsite training.  

PS If your shop requires specialised skills with software that is not ours like excel, photoshop, word, etc there are many useful training centres available eg Centre for Adult Education

 

 

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POS SOFTWARE

Free workshop on ecommerce on the 28 August at 2:00pm

Amazon coming to Australia now, hopefully, is a wake-up scream too many retailers that to succeed in today’s world, every retail shop owner must understand e-commerce as today retail needs to change. That is why we are running this free webinar.

To succeed, in retail you need to have a strong online website because retail has changed. We live in a world where almost everyone Googles and Facebooks. Before they even see your shop, they will be passing judgements and making decisions about your shop. If they do not like what they see, or you are not online, the odds are they will move on to someone else. The number of people that just window shopping is dropping.

For example, yesterday, I wanted a pizza, so I googled "Pizza near by", I look at a few that pop up, read a few reviews and decided which one to go too. If the pizza parlour did not have a strong online presence, it could not get my business. Here even a bad website, it is better than NO website.

No Website = Losing Business

If you don't have a website, you are missing out on opportunities for customers who want to spend money with you. So at this workshop we will share our experience and expertise on how to connect your shop to a website.

Pos Solutions Australia has been a leading provider of point-of-sale software for over three decades as we never rest when it comes to answering the call for innovation and development on behalf of our clients. Taking your shop online is the next step. That's why we have decided to bring you Webtail, a fully integrated synchronised online store built that works within your POS software to deliver your shop online. Plus we design you a commanding landing page, give you dazzling gallery, a professional blog and an online store all mobile-ready.

Please let us know if you wish to attend.

POS SOFTWARE
 

We will be having a webinar on 22 June 2017 at 2:00pm AEST on the end of the financial year with emphasis on the reporting requirements.

The following reports which your accountant which they will require from your point of sale software will be discussed.

Sales reports
Stock Valuation
Customers Outstanding
Creditors Outstanding
Subagents Outstanding

To make sure you do not miss out on this webinar as we expect this one to be very popular please register your interest by calling or emailing us.

 

 

POS SOFTWARE

 

This Wednesday at 10 am, we are going to host a workshop at our Melbourne premises. In this user meeting, we will cover a lot of information.

These meetings are designed for owners, managers and supervisors within businesses that work the point of sale software.

The cost to attend this meeting is free.

We look forward to seeing you and helping you move forward.

POS SOFTWARE

 

 

We will be hosting on the 10 May 2017 at 10:00 am in our Melbourne Office.

POS Solutions Australia Pty. Ltd.
Fiveways Business Centre
2 Keysborough Close
Keysborough Victoria 3173


In person user meeting for our POS software.

Everyone is invited to attend.

The agenda will be.

1) Bpay Payment
Learn how to integrate Bpay into cash register and process bill payments for any Bpay bill!

2) Website Integration
See our great new integrated Webstore integration with Webtail. Stock control, processing orders, managing customers from your webstore is now all possible through the point of sale software!

3) Stock management
Learn how to use our unique dead/slow reconciliation reports to make sure your stock is on track!

4) Layby management
Still, by far the most popular form of credit in retail today. Learn some of its finer functions.

5) General questions.
Where you can ask anything, you like.

We hope to see you there.

Reservations are essential as if attendance is less than five (5) the meeting may be cancelled. So please send an email to us if you intend to come.
 

 

 

POS SOFTWARE

We are currently looking for a new helpdesk support person. We are for this position, particularly interested in someone who has point of sale experience in pet shops which we are now it appears tha market leader.

Update: Details of the position are available here.