We have received a few reports of another issue with Linky EFTPOS from people who have installed the latest Microsoft update. We are not sure, as we cannot find any official Microsoft or Linkly statement to confirm the link.
What we can say is that some report to us that their Linkly-integrated EFTPOS terminals displayed "Pinpad Offline" and some that the Linkly client application is not appearing in the Windows system tray. We think it's a communication error between Linkly and their EFTPOS terminal.
What I did was to uninstall the latest Microsoft update and then turn off both the computer and the EFTPOS terminal. Then, I started it up again. What I suggest is that if you are experiencing Linkly EFTPOS issues after a Windows update, turn off the computer and the EFTPOS terminal, then turn them on again. If this does not work, please get in touch with Linkly Support or your bank’s merchant services.
