Yesterday an email went from XchangeIT to many people. This email was withdrawn eleven minutes after being sent. That was long enough for many to get it. Those that got it emailed it out to many others. Almost immediately a competitor of ours publicly released it on his website so spreading it to everyone.
Now it feels like everyone has been calling us about it today.
What I can say is we are urgently seeking clarification on this email.
We are aware that it discusses important changes in the return system for almost every newsagent.
We are also aware that it directly affects POS DOS users.
As we prefer to be patient and accurate, rather than fast and inaccurate we are seeking clarification on many points on this email, we should have more information soon. Please wait.
