With the AVG antivirus, what happened is that people who do not have the full version, but think they are clever and clicked for the full version. What they got was a trial version of the full program. This causes problems on a network. As such many have today with the latest round of AVG updates their network blocked so causing weird things to happen with their software.
It should not be allowed in AVG or at least AVG should issue a warning message. Anyway please use the appropriate version for the AVG update. If you do not have the full version, do not click for a full version.