.A competitor of us Retail Express, who probably consider us their biggest competitor released many advertisements which we considered as being misleading and deceptive. For the full history of the matter click here
When I first started blogging about it, it was just in frustration at Retail Express to fix the matter and the incredible refusal of the major search engines to even discuss the matter. I was told to keep a record of the matter which I have been doing. So every month, I have to check what is happening and note it down. Since it is I believe a matter for the public, I have been doing that here.
Unfortunately, the page has grown so big, that I need to split the original page which is what I am doing.
So here is the second part.
4 July 2017
It appears that there has been a change in these dubious advertisements
Clearly, they must see us as their major competitor
In Google, they now put their name in it.
They also have added another search provider and again they have put their name on the top
On the other hand, they have dropped yahoo which maybe as their daily advertising budget for that is spent, or it may mean something more.
Is someone worried about what we consider quite dubious advertising?
Update:17 July 2017
These Retail Express advertisements that I consider to be disreputable and shameful have changed again. I am wondering what it must be worth much to them to steal our traffic in such a dodgy way. Have we really taken so many customers away from them because their latest advertisements are getting very close to us again?
Here you decide whether it is misleading
August 2017 update
Well there are some changes to the current adverting by Retail Express in relation to this form of advertising, it looks like they are no longer using Bing and Yahoo for their advertising, is it Retail Express decision or Bing or Yahoo, I do not know but most PPC that use Bing also use Yahoo and Ask. As you can see nothing in Bing, Yahoo and Ask but the modified advertisements are still going out in Google.
Still it does appear that to others like Revel, vendhq or Netsuite that POS Solutions are the ones to beat if, for example, I go to a listing of the top ePOS point of sale companies and I enter in a few of them like Idealpos, I get this, not one of them is there.
Update 30/8/2017
Well as I stated it appears that several other point-of-sale software suppliers are using us as a keyword. Retail Express have not given up but now appears to be making sure that it does not appear to be "passing on."
Vend's point of sale system, NetSuite , Revel Systems and pbsapos all use this form of advertising too. Here are some screenshoots
Update Oct 2017
Overall I was very pleased at first with this month report
If I do a google search "pos solutions australia", I get this, as you can see no retail express, no-one passing off.
Then I went to bing and did the same seach
Now what do you see? Retail Express heading states "Pos Solutions - Australian...." It is getting very close.
If I do a search with ASK.COM, I get
As you can see there is no passing off there.
What really annoys me, is if I put in google "retail express", I see no passing off at all
On a personal note, I think this is really wrong what is happening here.
October 2017 report
Well as you can see its not just retail express that are doing these advertisments in October. Checkout the fedeltapos, in the ASK.COM picture where you might looking for us and never realise that it was not us and so click on it. Please let me know what you think of these sort of advertising?
December 2017 report
Well for the first time since this began, I feel positive over this. Here are searches from google, yahoo, bing and Ask. As you can see they look kosher and halal. Why did retail express and others stop, I wish I knew.
December 2017 report
Well for the first time since this began, I feel positive over this. Here are searches from google, yahoo, bing and Ask. As you can see they look kosher and halalic. Why did retail express and others stop, I wish I knew.
Jan 2018 report
Well, for the second time since this began, I feel optimistic over this. The ads, when I checked have continued to stop, I still would like to know why retail express stopped, I wish I knew.
2 Feb 2018 report
I checked, and these advertisements are still not there.
5 March 2018 report
This is great news, I am happy to report that these dubious advertisements in our monthly check are still not there.
3 April 2018 report
All good, I cannot see these dubious advertisements in our monthly checks.
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22/August/2018 report
I checked, and these advertisements are still not there. I wonder if our recent complaints made a difference.
21/September/2018 report
I checked, and these advertisements are still not there.
24/October/2018 report
No such advertisements are there.
21/NOVEMBER/2018 report
No such advertisements are there.
12/DECEMBER/2018 report
On bing, I have nothing to report
On Google, I found that Retail Express are paying for some advertisement that uses us as the keyword "POS Solutions Australia", but this advertisement by them I do not feel is misleading against us. However, I would not consider their claim valid that they are the "No 1 Inventory POS System" as they claim.
23/Jan/2019 report
On bing, I have nothing to report
On Google, I found that retail express advertisement that uses the keyword "POS Solutions Australia" is no longer there, I wonder why they stopped, I suspect that did it not work for them.
19/Feb/2019 report
On bing, I have nothing to report
On Google, I found that retail express advertisements targeted the keyword "POS Solutions Australia" but clearly marked it on their advertisement as coming from them.
20/March/2019 report
On bing, I have nothing to report
On Google, I found that retail express advertisements targeted the keyword "POS Solutions Australia" but clearly marked it on their advertisement as coming from them.
19/April/2019 report
Almost the reverse of March, now on Bing, I found that retail express advertisement targeted the keyword "POS Solutions Australia" but clearly marked it on their advertisement as coming from them.
On Google, nothing to report
5/May/2019 to 19/June report
Now on both Google and Bing, I found that retail express advertisements targeted the keyword "POS Solutions Australia" but clearly marked it on their advertisement as coming from them.
19/July/2019
I have nothing to report on Bing or google.
8 August 2019
Now on Google, I found that retail express advertisement targeted the keyword "POS Solutions Australia" but clearly marked it on their advertisement as coming from them.
To be continued
