Dear Retailer,
Due to a production error, the incorrect barcode extension has been printed on the current May21 issue of That's Life magazine, on sale today.
The human readable barcode says it is 9771321769006 21 which was also in the EDI file, however when scanned, this reads as 9771321769006 25.
Please ensure that when scanning sales and returns in your POS system, the current May21 issue code, issue and pricing details are retrieved.
These are:
Code 20706 or 10348 (TAS)
Issue 3850
Current retail price $2.80
Apologies for the inconvenience.
Regards,
Gordon and Gotch Australia Pty Ltd
If you have not already invoiced the That's life magazine this week you will be able to change the barcode extension on the entry grid while processing the invoice. Then you open the edit and come to the entry grid, highlight the box for Extra Description on That's Life and change the number to the proper barcode extension. You can then continue to process the invoice as per usual.
If you have already processed your invoices you will need to follow the steps below to change the barcode description.
SIDE MENU
CREDITORS
CREDITOR TRANS ENQUIRY
Search for an item by description or barcode between the dates of the 12th to the 15th. Make sure to select Entered Date for the date options.
When the search results appear select the INVOICE which contains the problem magazine by double-clicking on it.
This should now list the item on one of the lines in an entry grid format.
Click on any of the information for the item (It will not highlight in blue) and then press F3 button on your keyboard.
Type your staff initials and password.
You can now edit the extra description. The extra description is the barcode extension.
Click OK when you are done and this should fix the problem.
