This is one of the most common support questions we get; somebody goes to print something, and the printer does not work.
Try the following steps before calling for support.
) Check that there is paper in the printer.
) Turn the printer off, wait 20 seconds and then turn it on again.
) Turn the printer off, pull the power off, wait 20 seconds and then turn it on again.
) Check that you have enough ink and/or toner
) If you know how to do it control panel > printer
Now check the printer is functioning.
) Finally turn the printer off, pull the power off, wait 20 minutes and then turn it on again. I do not know why but sometimes a really long break seems to fix it.
If it still does not work, well call for support.
