Boost Checkout Speed & Customer Satisfaction: Long-Range Scanners

In today's high-speed retail world, conventional checkout processes are often slowed by the need to scan cumbersome items. That is where long-range retail scanners are the unique advantage for a small, physical business hoping to fire up its tasks and further develop client experience.

Why Long-Range Scanners Matter

Imagine a scenario where your cashier no longer needs to leave the register to scan items and struggle with heavy, cumbersome products. We say that the cost of one worker's comp case would be more than pay for a long-range scanner.  Long-range scanners eliminate these pain points, offering several key advantages:

Increased Efficiency

By extending the scanning range, these scanners allow for quicker and more seamless checkout processes. No more awkward reaching or handling customers' mobile devices – point and scan from a distance.

Improve checkout speed

We all know that a long wait can be a deterrent for shoppers. So, we have found that long-range scanners have helped speed up transactions and reduce queue times, improving customer satisfaction.

Versatility

Whether dealing with large appliances, bulky furniture, or items tucked away on high shelves, long-range scanners have you covered. Their extended reach ensures no barcode is left unscanned.

Determining Your Scanner Requirements

Before investing in long-range scanners, assessing your specific needs is crucial. Here are some key considerations:

1. Location Assessment: Measure the distance from your checkout counter to the farthest potential barcode location. Add some extra to this measurement to account to give you some leeway and for future growth.

2. Environmental Factors: Evaluate your retail environment. Will the scanners be used indoors or outdoors? Are there obstacles like shelves or displays that could obstruct the scanning path? What are the lighting conditions like?

3. Barcode Types: You need to check what types of barcodes you have in your shop. Most will be 1D barcodes, but we are seeing more 2D codes coming in. I am sure you will see many more 2D barcodes in 10 years. Many of our clients using scales, need 2D barcodes now.

4. Scanner Technology: There are several popular scanner systems now, and in my experience, there is often little between them. We do tend to get a longer life out of the laser scanners, so all equal, I would go with a laser.

 Weighing the Cost-Benefit Ratio

I would suggest if you need a new barcode scanner, make sure it is long-range as its extra cost is not that much. Its slightly higher cost will more than be made up by the potential time saved and the potential worker comp problems of people having to lift heavy objects. It will also have a positive impact on customer satisfaction.

Implementation and Integration

Proper implementation and integration are crucial once you've selected the suitable long-range scanners for your business. Invest in comprehensive employee training to ensure seamless adoption and optimal scanner usage. Additionally, consider the impact on your inventory management processes and plan for potential integration with other technologies like RFID or computer vision systems.

Future-Proofing Your Investment

A scanner will last a long time and over that time your scanning needs will change. When choosing long-range scanners, consider choices with flexible or stretched-out range capacities to confirm your shop in the future. This will ensure your scanners can adapt to any changes in your retail operations without needing immediate replacements.

Conclusion

In the retail scene today, people need to look for ways of upgrading their systems to improve their client experience. Long-range retail scanners offer a good method to speed up the checkout processes, further develop effectiveness, and make a more helpful shopping experience for your clients. Consider them to develop your retail shop. 
 

If you want more information, we are here to help.
 

Barcode scanners today are incredible in speed and accuracy. On average, we calculate that manually entered data has a 1% error rate. Barcode scanning cuts that down to 1 error in 10 million scans! This translates to massive time and money savings for retailers.

But did you know your old barcode scanner could be costing you customers?  

In this guide, I will discuss the pros and cons of the existing CCD and laser scanners vs. the newer camera scanners, which will soon be available in bulk, so you can make the best choice for your store's needs.

Before I start, I should say that the camera scanners are really CCD scanners on steroids. They are like giving an old CCD scanner a superhero upgrade! They can read virtually any barcode, no matter how blurry or beaten up, and even scan stuff right off a phone.

The Barcode Scanner Basics

Let's start with the two main existing categories:

• Tried-and-True: Laser and CCD Scanners These have been around for ages, and with good reason. They're specialised tools that excel in certain areas:

  • Laser Scanners

    • Lightning-fast, super accurate, and can handle even crummy barcodes.
    • Many models scan from a distance, which is great for heavy items.

  • CCD Scanners

    • They're more budget-friendly
    • Generally better than laser scanners for close-up scanning of good-quality barcodes.
    • They often have trouble reading damaged labels or wet items like a Coca-Cola bottle directly from the fridge.

Since they're both small, they are great for stores with limited counter space.

Most have trouble reading barcodes on phone screens,

They are designed to work with the basic 1D barcodes. Soon, we are expecting that some products will switch from 1D barcodes to more complex barcodes. When this happens in bulk will be when the problems come. 

• Camera-Based Scanners 

  • These can read virtually any barcode (1D, 2D, QR codes, etc.) easily 
  • Scanning from phone screens is good.
  • Can be used with self-checkout, mobile coupons, and inventory checks with a simple photo snap.
  • Higher upfront cost
  • Often slower
  • Often have issues in low-light situations
  • Need more training to get used to them.
  • It's still pretty experimental; most shops that use them only use them for some types of scanning.

Scanner Showdown: Which Model is Right for You?

Here is my breakdown to help you decide:

• Volume is King: If you have a busy store, laser is the fastest.
• Going Digital: Want customers to use mobile coupons, streamline returns, or consider self-checkout? Camera-based is the only way to unlock these customer-pleasing features.
• Budget Matters: Tight on budget? CCD is the cheapest way to go. 
• The future: Camera-based tech, as it keeps evolving, will replace CCD and laser, but not anytime soon. 
• Omnichannel or Not: Camera scanners can now do everything, while CCD and laser scanners generally cannot. 

The Bottom Line: It's All About Your Needs

Only get camera scanners if you have a need that CCD and lasers cannot do.

Chat with us, your point-of-sale (POS) provider, and we can tailor a solution just for you!

Ready to take your small business to the next level? Ask us for the best scanner options for your shop – your customers (and your bottom line!) will thank you.