This morning, the popular communication system XchangeIt experienced an outage that left users unable to access the platform. Understandably, this caused frustration and confusion among users who rely on XchangeIt to get invoices.
One of the more concerning aspects of this outage was the lack of communication from the XchangeIt team. Besides a brief recorded message acknowledging an issue, no status updates or explanations were provided when we checked. This left users in the dark about what was going on and how long the problems might persist.
More transparency would have helped.
Now the problems are fixed.
If you still have problems, please let us know.