There seems some confusion over when a receipt must be issued. So I decided to check on behalf of our clients.
In some places eg Victoria under consumer law it states that a receipt must be issued if the transaction is over $75 EX GST, which is where people are getting confused.
So if someone purchased $80 worth of goods in Victoria, the merchant would probably be okay under Victorian consumer law not to issue a receipt.
However, if they purchased the same $80 worth of goods in QLD, the merchant is required under their consumer law to issue a receipt as it is over $75.
However, in all of Australia, the retailer under ACCC is required on all sales over $75 to issue a receipt
So I think that our software is correct.
You need to issue a receipt if someone purchases over $75.
Another point to consider here is that regardless of the amount, all state consumer laws and the ACCC agree that a receipt must be issued on any transaction if the customer demands one.
I hope this clears up the confusion.
