According to a study some 82% of all people will stop shopping if the queue takes too long.
I was reading a report about a study of shopper today can buy almost anything anywhere. The study pointed out that few people are willing to stand in a queue for a long time. Not only that but if they have to wait, they will remember it next time.
Which shows the key element to any point of sale systems is the speed which you can process sales.
So I decided to check the speed of our cash register in actual practice, so I went looking though the transactions on one of my clients sites to see what speeds they have been able to get.
Here is my first screen shot
On this cash register number, they are doing a transaction every three (3) seconds.
Here as you can see, they are doing transactions from two (2) seconds onwards.
On this page it was four (4) seconds onwards. Interestingly a $431.80 transaction that would have been for sure complex was done in about forty (40) seconds.
The actual speed of our cash register software is actually faster, but an operator cannot go that fast.
As you can see the operators were regularly doing transactions in seconds. Using our system your checkout times should speed up. Therefore, your queues will shrink considerably.
