If you are currently using our point of sale (POS) system implementation of epay, you must update to the latest version immediately. Without this update, your epay account will become locked.

This is an urgent action for all POS users using epay

We recommend that you contact our support team now

We apologise for the short notice, and if you think that it would have been good to have been given more warning, yeah, we do too.

There is a new ePay version that we are releasing now in testing. It is in beta now, with mass deployment scheduled this month. The latest version will give you access to more virtual products; click here for a list. Overall I would say with ePay that these products are popular, bring people into a shop, and pay their way.

To get involved with ePay, you must first set up an account. To do that, please click here. Now you need to tick the boxes in the following order, which I have numbered 1 to 5 in green.

Then click next and Enjoy!!!

Afterpay Touch networks announced the closure of its virtual product section on the 30th June!

So started a mad rush, to get ePay integrated solution implemented in time. This turned out to be a continual source of frustration for all.

Unfortunately, ePay authorisation for the integrated solution was delayed. This is as their testing division was on part-time because of COVID-19. Still for obvious reasons we were authorised first, so we made the deadline.

But to implement ePay requires their authorisation. Since there is so much money involved, this is not something that they give lightly. I have had a client in the six-figure amount. As such, each account has to be approved so the average account set up time is two to four weeks after you have submitted your application. This is why we were telling people to submit their application long ago.

As such, I would suggest that you do not get very worried if you have not heard from them yet. If you have an issue please let me know.

We are all working through it and we are aware that many of you are right now are cut off from Telco products. Please it is troubling times and we are together trying to get through it.

Note if you wish to see what ePay have to offer please look here.

For those of you that plan to market Telco and gift cards. You can now with our ePay integration.

This is both easier and cheaper, then the ePay terminal solution on offer now.

What you first will need to do is set up an account, to set up an account click here.

Also for those intending to use ePay, I suggest that you get an appropriate free poster.

We did a webinar on our next coming release of the latest integration of ePay, which almost 150 attended. The webinar is here.

The emphasis was not so much ePay itself but on how it integrates into our software.

The big pluses of integration are that it is

*Cheaper
*Quicker to use
*Easier to use
*Does not involve any extra devices on the front counter
*Can be done on any cash register

Also discussed was how to get ePay now, if your interested you need to sign up here to get the products and services that it has now.

Here are some companies that I thought were particularly notable.

Amazon
NetFlix
Optus
Telstra
Vodafone

As they have are some of the largest moving products in the world, they do get people into the shop.

Although not stated at the webinar, I should add that the big bonus and improvement with ePay over Touch is that Vodafone will now be available. Touch does not have this alone is a big step forward.

Also what you need to do is order so ePay posters, as there is no point in having the product if you do not appropriately advertise it. ePay does have wide selections of point of sale posters for you.

Today at 10 am on our Facebook page here we will be hosting another free online discussion. This one is for people looking at ePay. The emphasis will be on the different ePay products and how it works through their point of sale system.

Also coming will be the Head of Account Management at ePay to answer any questions that you have on the product.

So if you have any questions, you will get the answers from the top.

To join click here at 10 am

My thoughts on virtual products that ePay market,

* Few make much on them.

* That it does more than pay its own way.

* There is very little work.

* It does bring people into the shop.

* It appears that the buyers of these products are good customers to get.

* As you do not pay for virtual products until you sell it, there is nothing upfront.

Unfortunately, ePay staff in Australia seem to be on some type of rotating leave system now. This means for those with questions, ePay staff can be difficult to get answers. If you have any queries on ePay, I find the best way to contact them is at this email. This mailbox is always manned so I get a reply either the same day or the next. 

If you are thinking of a switch to ePay from Touch networks for virtual products, please follow the instructions below.

For those not sure of what these virtual products are, you will find a list of the products here, Overall I would say that there is a lot of customers for these products, it does bring people into the shop, and it does pay its way.

We are confident that we will be rolling it out next week on beta.

For those running Touch, ePay can work together with it, so this is your chance to test out the ePay facilities with no risk and no cost. As far as the different offering are concerned, I think you will find that they have higher margins on ePay so many of you will want to jump into ePay immediately.

What you first will need to do is set up an account. To do that, please click here.

Now you will need to tick the boxes in the following order which I have numbered 1 to 5 in green

Then click next and enter your details.

Enjoy!!!

ePay has just notified us that retailers that use POS Solutions will not be charged a monthly fee.

I believe Touch was charging many of clients weekly fees, so actually, our clients will be better off under ePay on this.  

To see what ePay have to offer please look here,

We are currently converting our POS software to handle the latest ePay system. We have tested it and it works. What we are waiting for final approval, so we are confident that we will be rolling it out next week. Which is plenty of time to make the 30th June deadline with plenty of time to spare when Touch system is expected to close!

Overall looking at the products on offer here, I think you will find that almost all the existing Touch products are available. Overall I would say they have the same or very similar products, for 90% of the stuff.

As far as the different offering are concerned, I think you will find that they have higher margins on ePay, but the account fees are higher.