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Just yesterday I was happy about the Australian Financial Reviews. This paper is a problem every year. I was determined that this year it would not be. So I made everyone make a special effort. Once told by Fairfax of what was happening with the Australian Financial Review, we tested a procedure for handling it. We then wrote out documentation on how to handle it. We then sent it off to our clients. I even got people to ring up people who mucked it up last year just so they would not call this year. We talked them though. It was clear sailing.
Today Fairfax announced that they are sincerely sorry but they have changed their minds. The sudden lateness of the announcement is breathtakingly appalling. Now we are trying to figure out a procedure to clear out the damage done as it is not easy to reverse what is done. It is a shame that all of us will not be able to charge Fairfax for this.
