XChangeIT outrage

Dear Newsagents,

As you are aware Network Services have experienced some issues with their server over the last few business days. This has resulted in a large backlog of files requiring processing and delays in clearing this backlog.

In the interest of clearing the backlog of files, we ask that all agents take the following actions:

1) Hold off from submitting returns information for the next 24-48hours.

2) Agents who are yet to receive confirmations for forms already submitted should not ship their returns yet, please wait until the confirmation has been received.

Thanking you for your cooperation

- - - - - - - - - -

Dale Smith
Distribution Contact Centre Manager

Network Services (a division of ACP Magazines)
Level 21 Civic Tower | 66-68 Goulburn Street | SYDNEY NSW 2000
Tel: +61 2 8667 5248 fax: +61 2 9267 4363 mob: 0438 000 911