Today, a customer display is something that anyone with a Point-of-Sale should consider.
Here are some advantages and some points to consider if you are thinking of getting one.
The advantages are:
- That your customers like to see what you are charging them and appreciate you being transparent as they can see that they are being charged fairly as they can see what is happening now. This inspires confidence among your customer and in practice, can boost customer loyalty.
- It also gives them something to do, so making them feel less than they are waiting. Instead, your customer feeling like a spectator, they think they are a participant.
- It reduces the problems of queries after the transaction is done. Time is saved as most queries can be done when they happen.
- Finally, a customer display in our system can be used to convey important messages to customers to consider as they are waiting their turn, like here. If you are interested in *Discount Vouchers*, this is a better way to go then receipts which very few customers get in real-time in modern retail.
If you are looking at such a unit!
Here are some points to consider.
-Workout what the screen size should be for you, maybe look at a few that other shops have before deciding. The screen size, once selected, can not be changed. As a general rule, a bit bigger is better.
-You need something hardy. Retail is a harsh environment for computer equipment. It will be knocked, if it is flimsy, it will smash. It will be in the open, so it gets dirty, and dust will get into it. Make sure it can handle this.
-Over the lifetime of this screen, it will be moved and adjusted, so make sure that the screen can be lifted up and down, and the angle of the screen can be changed. Ideally, you should be able to change it from vertical to horizontal and anywhere angle in between.