Is Tyro coming to replace one of your terminals?
Check the address on the email they sent you!
It appears on some that their trading address in the Tyro system is incorrect.
Also, as some with problems have told us, they have not received a collection email.
If there are any such problems, please contact Tyro support on 1300 966 639.
1) Do not remove any of the Ethernet or power cables attached to the unit. You are going to need them for the new unit.
2) Keep track of all the expenses that this has cost you.
Status updates are available here.