For many of our clients now that handle Tabcorp Lotto, one of the big problems now is that with their new app and Digital Wallet Sales, sales are coming through into their system with a price of zero and this means that it is harder to track their sales of lotto products accurately. In particular, what worried us was that it was difficult for us, as a result, to calculate the Gross Profit.
So we spoke to Tabcorp here
Tabcorp now has acted on our concerns and adopted our proposals. From next week they will be updating their system to separate their Digital Wallet sales from our clients' sales with pricing details.
There is no extra work for our clients as a patch (Version 22.214.171.124) will automatically update their systems, so they will be able to continue to scan lotto products as always.
Update: One of our competitors has clearly for reasons that to us make no sense attacked Tabcorp and us.
What they do not like is pricing details included in the Tabcorp barcode. Well, just because the Tabcorp barcode has a price does not mean that they have to put the price into their software. All they have to do is code their software so if its a Tabcorp product, it is imported with a value of $0. If one of our users is so crazy and wants this too, well they can set up their system with our software to do that too *NOW*. What is the problem?
Let me further point out that this company track record on Lotto is not particularly good, a few years ago. I remember seeing in their spreadsheets of the future and speeches them saying that counter sales of Lotto will go down. It did not. It went up and its never been higher. Today with its super draws and promotions it has given lotto agents a major traffic drawcard.
Also, business is the art of the possible, not what we would like, I believe that many of the changes they proposed are never going to be done in real-time. They publically supported the politicians and the appropriate industry bodies to try and force Lottoland out of Australia. Then we and many others pointed out that this was dreaming and Lottoland were not just going to leave. What they helped do is frustrate any hope of our clients getting new revenue streams from Lottoland, for example, see here, here and here.
It goes on, one point I am very proud of our company is that what we propose and do is stuff our clients can use, their recent proposals on local politicians support, local currencies for small business, buskers grants, etc., in a real-time, dream on!
Plus would these make much difference to SMB could also be disputed too, for example, buskers like to set up their Busking Stations in front of public places, markets and supermarkets as there is a mass of women and kids with money there! Buskers know what they are doing, women and kids tend to give more than males. My daughter is eight years old if she likes a busker, she comes to Mum or me to give her some money to give to them. So does my Mum, she gives them money with a comment, "I like them doing this much more what they are doing than them begging in the street." I suggest very little money will flow to SMB as a result.