Work Tips

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Work Tips

Why now, not automate the time and attendance methods?

POS SOFTWARE

You can automate your time and attendance methods free now and save yourself time.

Go to main menu> System maintenance>Attendance maintenance

Using time and Attendance software will also reduce the risk of human errors. 

It also gives you a more orderly so giving you a straight forward approach.

 

 

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A tip to speed up searches

POS SOFTWARE

A tip to speed up searches, unlike many of our competitors, we built our software from scratch, so we are in the best position to optimise it!

One adorable function we offer is that we put in a search engine in various sections.

For example, in the creditor (suppliers) section.

Say you want to find a supplier of goods, but you are not sure of the name.

Not to worry, use our software's inbuilt search engine. Here is how you do it.

Go to the main menu and then select in Creditor > Maintenance.

 

Now select Find.

As you can see, we have many different ways of finding that supplier, address, the telephone number, etc.

Also look what is marked in green. Here you do not need all the details I put in rail, and it found the railway in the middle of the name.

Give it a shot.

 

 

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Tips on how to deal with customers with disabilities

POS SOFTWARE

Here are some tips on how to deal with customers with disabilities

There are a lot of people with disabilities. For example, mental health condition, mobility impairment, they are very short, have dementia, etc. 

If you think of it, we are talking a sizable percentage of the community.

It can be hard to deal with such people in retail. 


I know. I remember while working in a shop having to deal with a few deaf people that came in. I did not have a clue on how to handle the situation. When they asked questions, they were hard to understand. When I tried to give them answers, it was very hard. I did my very best, but they were not pleased, I could see with my handling of the situation. 

I thought of this when I came across this pamphlet by the British Association of Convenience Stores. It gave me some good ideas. Just the wording how to describe such people was interesting. 

You may find it useful too, you will find it here let me know what you think?

 

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Its now July and you need a June 30 report?

POS SOFTWARE

Our software will do it for you. You do *NOT* need to go to another computer and load a select backup to get the report or figures you need.

- You do not need a unique backup for a date.

You can find the figure you need for any date with your current information.

Go to the report you want. Now in the options on the top, you will see an *AS AT DATE* (green arrow below). Enter the required date. Now our software will calculate the information you need for that date.

 

I often in the middle of the month find it useful to select the date yesterday. Once I get the figure, put in a date exactly a month earlier and see how it changed over the past month. This gives me instantly a figure.

 

 

 

 

 

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To do list

POS SOFTWARE

Do it now

Our point of sale software can talk to two TO-DO planners. 

1) I use Todoist all the time. Using it, I note what needs to be done and when. What I particularly like is that I can plan on my computer and smartphone. It has a lot of options and excellent support.  

2) Wunderlist which I briefly used which I do not think its quite as good as Todoist, but it was excellent too. 

Unfortunately today Wunderlist stopped if you are one of our client using it consider switching to the new Microsoft To-do software. We have not yet done the integration into this Microsoft product, but we should be able to do it soon, and the lack of integration will not stop you from proceeding now.

As someone who knows the hustle and bustle of retail today with so many things required to stay on top of it, e.g. customers, staff, stock, supplier, etc., I know how difficult it can be organised. That is why having killer time management skills is critical to retail success.

Below are some handy pointers to help you do just that.

 

If you have not tried a computerised to-do list, either of those two above is an excellent place to start. I think you as many of my clients a significant improvement on a handwritten list with your time. 

Here are some advantages that I found in using a computerised to-do list.

Memory:

Unlike before I do not forget much any more! I can be anywhere when I realise that there is something that I have to do. Then I grab my phone, open my to-do app and write that task down. 

It creates order

My to-do list gives me every day is a list of things that I need to do. 

Prioritise

I can manage my tasks effectively according to time available, required date, time taken to do the job and its importance.

Rescheduling 

If you finish something quickly, a meeting gets reschedule, which is happening a lot now. I can reschedule.

Organise my time.

If something comes up unexpectedly and takes precedence in importance, I can quickly replan.

And if somehow I have some time, I can look for what can be done quickly in my spare time. 

Feeling Productive

I get a score about how well I am getting on with my task

Helps you to Delegate

To-do lists help you to delegate work. If you see the list is too long, you can find others to help you get things done, whether it is asking family members for a hand or hiring a job out.

Relieves Stress

Even I cannot do a task now. It is a great relief to note it down with a proposed plan of doing it.

I strongly suggest that you look into such software.

 

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Remember to backup

POS SOFTWARE

 

Just because of this, pandemic does not mean that backup should not be done.

A store yesterday discovered that their main computer was dead.

When I heard about it, I thought that this would be an easy fix.  We set up a computer with a system, load on their backup and off they go until their computer can be fixed.

However, soon I was told that they had no backup for weeks. With everything happening, no-one had been doing backups. All the book ups, payment history, etc. over the past few weeks is lost. So everything has been lost since then. Beside costing them time and money, plus I am sure a lot of grief and frustration to get this data to a reasonable state. 

It should never have happened. Today everyone should have an automatic data backup service in place and you should take backups every day.

Ultimately a computer is a mechanical device and it will fail, its only a matter of time.

 

 

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Now is not the time to experiment

POS SOFTWARE

 

People now often have time, a guy is not working has plenty of spare time, goes into his brother's shop to help out. Sees the computer has something that he thinks could be better, changes a few things in the system and now it no longer works. Despite our best efforts, we could not fix it over the phone, and they need a technician to fix it.

However, it is not so easy to get someone to help them out now.

Every computer today is set up individually, and your systems are incredibly complex. Any changes that effects the setting can be trouble. So if you are going to try something like this, try it first on computers that you can afford to go down for a while. Remember, there is always an element of risk.

 

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What is trending now in retail?

POS SOFTWARE

If you need some ideas on what is selling now, this procedure can be used.

Click on Amazon website here. 

This gives you a list of the top-selling items on the Amazon platform broken down by department

Click on the appropriate department for you e.g. stationery or pet supplies

Now out will pop the top-selling items in that department updated hourly.

Look for something that looks interesting for your shop. I would suggest if you do not know the product to read the reviews, so you will have some ideas of what people thought about it and what exactly they are looking for in those products.

I selected stationery and then saw the top-selling product there was whiteboard markers something that I would never have expected.

Now since I was a bit stunned, I decided to check what Australia thinks about it in general, so I check out google trends. In google trends, I put in whiteboard markers and found this.

Look in the red just how much interest there is in that product now since March 22. 

 

If you want you can do it with eBay here, but I think you will find it easier to research on Amazon.

Have a go and as always let me know what you think?

 

 

 

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Lowering labour requirements

POS SOFTWARE

 

Our POS System is great for lowering labour costs, but now in our current crisis, it has proven brilliant in reducing labour requirements.

Here are some points people have told me.

- Try working from home as much as possible, we do have a remote model that most of our users can switch too.

- I would really suggest that now you use its automatic ordering. One point that cannot be stressed too much, in a crisis situation gut feel and experience can actually work against you.

- Switch if possible to cashless model as besides avoiding the problems with handling cash now, it is faster and less labour intensive. There are other benefits too

 

- Integrate your accounting system into your point of sale software. It uses less labour. 

- Run your POS reports in particular stock, debtors and creditors on a timely basis.

 

 

 

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Speed up Windows 10

POS SOFTWARE

On most POS computers, Cortana is not required. Cortana is a virtual assistant created by Microsoft for Windows 10 Few use it, most in my experience that use a  virtual assistant prefer Google assistant or Amazon Alex. 

The big problem is that part of Cortana is SearchUI.exe. This piece of software will use a lot of your system resources and so can cause a significant speed loss on your computer. As such as a rule we turn it off but many other vendors leave it on. 

If you do not use Microsoft Cortana search assistant, I would suggest that you try turning it off too. Instructions are here.

 

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