Work Tips

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Work Tips

POS SOFTWARE

cash register software

When your Point of Sale System was set up, we did much to get it to work, and so many decisions were made. Some are crucial.

A few days ago, in a cafe running our system, a staff's boyfriend added an email processor to the system. It brought the whole system down. All that was required was one change in a drivers device.   It took a long time to get that system back to work. 

Letting unauthorised people get into your system is inviting a problem.

Besides, it is a business system! If a staff member wants to access their private emails, tell them to use their smartphone. You can make a staff and/or public WI-FI account just for this purpose.

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POS SOFTWARE

When your Point of Sale System was set up, we did much to get it to work, and many decisions were made.

A few days ago, in a cafe running our system, a staff's boyfriend added an email processor to the system. It brought the whole system down. All that was required was one change in a drivers device.   It took a long time to get that system back to work. 

Letting unauthorised people get into your system is inviting a problem.

Besides, it is a business system! If a staff member wants to access their private emails, tell them to use their smartphone. You can make a staff and/or public WI-FI account just for this purpose.

 

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POS SOFTWARE

Now is the time to look at what stock you have leftover from Chinese New Year and Valentines Day. 

Here is a quick and straightforward way to start. It will take you a second to do and should pick up most of it. 

Go to Register reports > Stock > Slow-moving Stock lines

Put in the parameters. I would suggest going by departments because it is easier to assess and collect as it is logical. Once collected, you will need to decide what to do with it. While you are at it, you may as well check the shrinkage.

This is one report in our point of sale software that can help you expand your business and grow.

 

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POS SOFTWARE

If you are like me and always count parcels and objects coming in, this is a cool app that will save you time. What it does is count objects in a photo. 

I took a lot of pencils and put them on the table, now how many are there? Do you want to count? Often we have too.

 

I then ran it through the app and got this in a few seconds.

It missed a few, but it looks pretty accurate, I have about 116.

I then tried it on a range of coins, and it counted them correctly.

 

 

Here is a video explaining details on how it counts and how it can be used  

It is available on android and apple details here.

 

 

 

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POS SOFTWARE

Now almost everyone sends invoices by email. Our POS software gives a vast range of flexibility for which formats to send. If in any doubt, we recommend that you use PDF format. This is because PDF is harder to change, will look the same on all computers, and is trusted. Many will be reluctant to accept a word document or excel format because viruses are frequently being transported in them. I also think that PDF gives you a professional look.

As such, unless someone specifies Word or Excel, I recommend you use the PDF option in our software.

But, some people will request different formats, generally excel and word. This is often because they need to have the ability to change the information, e.g., they are on selling the goods and want to remove your details from it. 

In this case, send a PDF copy and the other one in their selected format.

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POS SOFTWARE

Often we need more than one bank account. Sometimes we need a lot more. If so 

Go to the main menu

Bank account

Now you get a screen as above.

Click on the green arrow and add all you need.

 

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POS SOFTWARE

A customer asks you a question, and you need to brief the person on duty that day, who is that person. If you use the automatic roster system supplied free in our software, you can find out.  Instantly!

In the cash register, go to the hotkeys on the right.

Click Roster Enquiry.

Then enter in the details required, and it's there. You will see if the shift is covered and who is scheduled to be there in real-time. 

Please give it a go!

 

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POS SOFTWARE

Current figures, well figures based on the last survey done in August 2019, in Australia and New Zealand Retail Crime Survey reported total crime-related retail losses to 0.92% of revenue.

If you want to read the report yourself, you need to register here.

Looking at the figure from many of my clients, I think it's higher. But as a first-level approximation, it's a start.  Put in your turnover and get a figure.

It is impossible to check everything all the time. So  I decided to put together a point list to determine which items to checked more often. 

Do it by department and give them a score based on 1=Low   2=Average   3=High. Then add them up for each department and look at the high scores.

Then divide it up the departments that need to check by priority.

1) Number of items you have. People tend to try to steal things that you have many of as they think you will not notice a missing one. Give priority to those departments you are well stocked.

2) Easy to count. If it is quick and easy to count, why not do so?

3) How often does it get touched. Every time someone touches it, it is open to temptation. This is why I guess items that are regularly purchased tend to be stolen more.

4) Stock that has a history of going missing. If you have items that go missing a lot in a count, that is a sign that something is wrong. Move it.

5) Small, easy to grab items. 

6) How valuable is it? If it's valuable, it is worth looking into it. I found it unexpected that low-value products will go missing almost as much as high priced items. 

7) Anything to do with computers, cosmetics, and sex items tends to be high on the list. 

Give this a try. If you have any good ideas on how to change the list, let me know.

If we get a lot of interest, we will look to automate this process.

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POS SOFTWARE

Say you are running up in the cash register a transaction. You notice that a price, description, quantity, discount, or whatever is not right.

Simply click on the item. For example, to change the item's description in the cash register, click or touch on a touch screen on it. 

Then a description override window will then appear.

Now you can edit the description.

Then click OK and it will be changed.

 

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POS SOFTWARE

Purchase Order Numbers

Purchase Orders (PO) is how most organisations track and manage orders.  

Today they have another purpose as many formal contracts state that they only are valid when a Purchase Order is issued. 

The other issue is that they pay based on these Purchase Orders. 

Another typical use is when a customer, who has many orders with you, enquires about an order. What the customer always seems to know is their purchase order. 

It is easy to add. If they do not have one, I add *Verbal*.

Go here to Detailed Transaction Entry see red arrow.

Here is where you can add their order number.

It is worth it for you to study this screen. Many other details are worth entering. For example, it is often convenient to know who is dealing with this customer.