Legal

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Legal

Privacy policy update.

POS SOFTWARE

 

 

I got a lot of enquiries over this, and although I stress I am not a lawyer, and this is my understanding of the law.

* All organisations in Australia have an obligation to protect peoples privacy but not all the laws refer to all organisations.

* All websites must have a privacy policy. Here is our privacy policy on our website, please fill free to copy and modify it, if you do not have such a privacy statement now. As our system talks directly to Shopify, you can use the Shopify privacy policy generator too.

* The current new laws are based on existing privacy laws and there are many laws about privacy both State and Federal. In my state of Victoria, there are seven laws listed for Victorians in the Wikipedia here plus there are a further eight laws listed that would cover us federally.

I found the Victorian government very useful in this, and they gave me here a free template to create our privacy statement.

They also directed me to this link which had a long explanation which is here which we found very useful in reviewing our pos software.

* What really stunned us when we were briefed about these new laws is that a violation of the privacy laws may occur even if the information is false. For example, say I put in the computer a client's date of birth as 01/01/1990 and this is not true. It may not matter if a data breach occurs as it appears in the data that your birthday is 01/01/1990.

As all states have their own laws, if you have any queries you should address it with your state government authority or your state industry body.

 

 

 

 

The legal dangers of blogging

POS SOFTWARE

I spoke about this before of the legal dangers of blogging. If you need another example well this blogger said it “was a huge free speech, political communication and public interest matter” what he blogged. The courts do not see it like that and now he has been found here guilty of contempt of court and is looking at possible jail time.

If you are going to blog, please be careful.

Company is under scrutiny for making fake customer reviews

POS SOFTWARE

A solar company is under investigation currently for posting five-star "reviews" on a website productreview.com.au with the ACCC. This is not the first time an organisation has been charged with doing this. There is an interesting discussion on the whirlpool forum about it, which is worth reading if you have a website, or you are thinking of doing this and I suggest you read the ACCC guidelines here.

We had something similar happen to us here. Readers may recall a character Jack and Nelson, who kept writing negative reviews on our posts and discussions. It turned out to be a person in a competitor company of ours.

He got caught because he was stupid, as he accidentally posted under a name that stood out, then he was ignorant as clearly, he did not realise that almost all browsers have a trackable and unique fingerprint and because he was careless and exposed his IP address. One point led to another and another, and he was caught. Once notified and told what a [email protected]!#@ he was for doing this. He stopped immediately, maybe we should have gone to the ACCC too?

At the time, I was I confess hurt and just happy he stopped.

 

Update: 30/Nov/2015 As a result of this action by the ACCC, we have updated our website by putting in terms of use here. As far as comments people have made in other forums about this jack, please give no credence to their comments.