Mark Heavy Items in your shop

POS SOFTWARE

Heavy items can seriously hurt your staff. Lifting today cause about 30% of all retail workplace accidents. If you get one the person will probably be out for months. Now there's no single weight limit by law, Safe Work Australia used to say 45 kg needs extra care now they says anything over 16-18kg lifted repeatedly, or over 25-30kg lifted occasionally, creates a danger to your workers. Preventing these injuries can save you money, keeps staff happy, and avoid expensive compensation claims.

Your POS system can help prevent these accidents.

Use Your POS System to Warn Staff About Heavy Items

Modern POS systems like ours have a built-in safety feature in that you can mark heavy items with a special flag so everyone knows to be careful.

Here's how it works: Go to your stock maintenance screen, click on a heavy product, and tick the "heavy item" checkbox.

Stock marked as heavy

 

 

Now, whenever looks up that product on the computer they'll see a clear warning. This means your staff will know to get help or use a trolley before they try to lift something dangerous.

Here are some hacks that can reduce the problem.

Smart Storage Saves Backs

Where you put heavy items on shelves makes a huge difference to safety.

Always store heavy products between your mid-thigh and shoulder height. The best spot is waist height because staff can lift without bending or reaching. Put light things like cards, wrapping paper, and magazines on the top shelves. Never put heavy items up high—lifting above your shoulders doing this is just asking for trouble.

Also, don't store other products behind heavy items. If staff have to move heavy boxes every time they need something else, you're multiplying the injury risk for no reason.

Create Clear Safety Rules

Your team needs to know exactly what to do with heavy items.

Two-Person Rule

Make it clear which items need two people to move. A good rule is that anything over 25kg always needs two people. More importantly, make sure your staff feel comfortable asking for help, many injuries happen because people try to lift alone when they shouldn't.

Buy the Right Equipment

Trolleys and hand carts are cheap insurance. They cost far less than one workplace injury claim. Make sure you have enough equipment so staff can easily move heavy stock from delivery to storage.

Work With Your Suppliers

Talk to your suppliers about making deliveries safer.

Tip: Ask them to send smaller packages. One of our clients asked their supplier to provide 12.5kg pet food bags instead of the regular 25kg bags. The supplier agreed at the same unit price. Most suppliers will work with you if it's about safety.

Why This Matters

Beside the legal problems, no wants anyone to get hurt?

Flag heavy items in your POS System. Then organise shelves, and equip staff with the right tools to reduce injuries.

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.

Halloween is expected to be a record

POS SOFTWARE

Expected Halloween sales in Australia for 2025 are projected to reach a record-breaking $500 million. This forecast, based on research from the Australian Retailers Association (ARA) and Roy Morgan, represents an 11% increase in spending compared to last year.​

More than 4.8 million Australian adults (one-in-five) are expected to participate in Halloween festivities. It's an event for all ages, with participation among those aged 50 to 64 rising to 21% (an 8% increase) and those over 65 also at 21% (a 12% increase).​

The average spend per person is expected to be $103 in 2025, which is an 11% increase from 2024.​ Click here for what we can expect people to buy. 

 

 

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director of POS Solutions, a leading point-of-sale system company with 45 years of industry experience, now retired and seeking new opportunities. He consults with various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 
 
 
 

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.

Do not confuse markups and margins!

POS SOFTWARE




Markup vs Margin: Understanding the Difference for Retail Success

In your shop, suppliers will quote you "markup" and a "margin". Markup is your profit added to the cost. I always think it's UP on cost. Margin is the profit percentage of the suggested sale price.

They are different. Suppliers often prefer to use markup, I think, partly because the number sounds more appealing and makes their profit seem more favourable. For instance, telling you that you get a 33% markup sounds good, but being told it's a rather ordinary 25% margin does not seem so good.

Margin to Markup

How to Calculate Them

Your POS System will do it automatically.

Here is the theory. Say you sell an item for $20, and it costs you $15 to buy. Your profit is $5.

Working Out Markup

Markup Formula: (Profit ÷ Cost) × 100

Using our example: ($5 ÷ $15) × 100 = 33%

It means that for every $100 you buy in stock, you make $33 profit.

Working Out Margin

Margin Formula: (Profit ÷ Sale Price) × 100

Using our example: ($5 ÷ $20) × 100 = 25%

It means you keep 25 cents out of every dollar you earn.

Why Margin Matters More

For running your business day-to-day, margin is the better number to use. Here's why.

Your accountant uses margin when looking at your financial reports. When you do your tax paperwork or business statements, margin is what is commonly quoted.

Margin gives you a more accurate picture of your business's health. It shows what you actually keep from each sale, which helps you make smarter decisions about pricing and buying stock.

The worst thing to do is to mix them in use. In your shop, use only one; otherwise, you will get confused. You should use margins throughout your whole shop.

Set your POS System to do that.

Quick Conversion Guide

When suppliers quote you a markup, you can convert it to a margin to see what you'll really make. Here's a handy table.

[Conversion table image would be placed here]

Notice how markup percentages are always higher than margin percentages for the same profit? That's why suppliers prefer quoting markup.

Bottom Line

Use margin only for all your pricing decisions.

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.

Know Your Business Profit instantly

POS SOFTWARE




How to Check Your Shop's Profit Using Cash Register Reports

examping you business profit

Understanding your shop's profitability is essential for making informed business decisions. Your cash register reports provide valuable insights into how much money you're making and where potential losses might be occurring. This guide explains how to quickly access and use profit reports to improve your business performance.

How to Get Your Profit Report

Getting a detailed profit analysis for your shop is simple. Follow these steps to access your profitability data:

Profit report menu selection

Navigate to your cash register reports section and click on "Sales."

From there, select "Dissection Sales / Profitability"

Now choose the date range you want to analyse.

The report displays your profit in dollars alongside your profit margin, which represents the percentage you retain after covering costs.

Profit report 

 

The last row of the report is vital because it shows scanning problems—items that didn't scan correctly at checkout. These mistakes will cost you time and money, so check this regularly to minimise losses.

Why Check Profit Every Day

Looking at your profit report daily helps you run a better business in several important ways. Here's why daily tracking matters:

Find What Works

Daily tracking shows which products and sales promotions make you money and which ones lose money. This stops you from running discounts that don't work and helps you focus on profitable offerings.

Catch Mistakes Fast

Checking daily can help you spot billing errors, theft, or scanning problems before they result in significant financial losses. Early detection means you can take corrective action immediately.

Control Your Cash

Tracking daily income and expenses helps in timely bill payments and planning. Shops that monitor profits daily make smarter decisions based on real data rather than guesses, leading to better financial management and stability.

Conclusion

Using cash register profit reports provides clear business performance insights. Checking reports daily helps fix issues, reward good performance, and boost profits. Start analysing your profits now—it's quick and can help grow your business by giving you the information needed to make informed decisions that drive success.

Written by:

Professional headshot of the author, Bernard Zimmermann

Bernard Zimmermann is the founding director at POS Solutions, a leading point-of-sale system company with 45 years of industry experience. He consults to various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

LinkedIn Profile link icon

 

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.

Black Friday Creep

POS SOFTWARE




 

Black Friday Creep

Black Friday 2025

Black Friday creep refers to the phenomenon where sales begin weeks early, shifting the peak shopping period to the Wednesday and Thursday before Black Friday, which now generate more sales than the actual day. This fundamental shift in shopping patterns means that retailers must reassess their entire Black Friday strategy and staffing approach.

Why People Are Shopping Earlier

There are several clear reasons why customers are changing when they shop. Retailers are starting their sales early to attract customers now, as waiting allows competitors to grab their customers first.

Many shoppers prefer to shop earlier to avoid crowds. We have all been to shops that sell out of items we want to buy, and buying early ensures that customers get what they want.

With deals available early, shoppers have more flexibility in their purchasing decisions. Additionally, many people have their payday on Thursday, making shopping easier during this critical period.

Understanding these shopping behaviours becomes clearer when examining actual sales data from Australian retailers over multiple Black Friday periods.

What the Sales Reports Show

Sales data from Australian retailers over multiple years reveals a consistent pattern of peak shopping occurring before Black Friday itself. Black Friday in Australia follows the US dates, and analysis of historical data shows clear trends.

2020: Friday, 27 November

Black Friday Sales Report 2020

Wednesday and Thursday were excellent sales days, Black Friday was a good day but not as strong, and then Saturday was good but not brilliant. This marked the beginning of the visible shift in shopping patterns.

2021: Friday, 26 November

Black Friday Sales Report 2021

Thursday was the standout day with awesome sales, but Black Friday was only good by comparison. Saturday maintained strong performance with perfect sales results.

2022: Friday, 25 November

Black Friday Sales Report 2022

Black Friday was disappointing, but the pattern remained consistent with the busiest day being the day before Black Friday. This reinforced the trend of early shopping behavior.

2023: Friday, 24 November

Black Friday Sales Report 2023

The same effect continued, with the day before Black Friday performing better than the actual day. The pattern was becoming increasingly predictable across retail sectors.

2024: Friday, 29 November

Black Friday Sales Report 2024

Retailers made a concentrated effort for Black Friday, which paid off with strong results, while the best days remained those leading up to it. This demonstrated that with proper preparation, the entire week could be optimized for sales.

Your 2025 Timeline

Pre-Black Friday Sales Launch: On November 1, start promoting your Black Friday sales. Many retailers will start actual sales this early to capture early shoppers and build momentum.

Black Friday Week Launch: On November 24, 2025, begin your main promotional week. Your customers are starting their central buying during this critical period.

Black Friday Sale: From November 26 to Saturday, you need to be fully prepared as Black Friday approaches. This represents the culmination of your month-long preparation and promotional efforts.

Your Black Friday Week Plan

You need to treat the entire week as your main sales event, not just Friday. Success depends on preparation, proper staffing, and strategic inventory management throughout the week.

Visual Merchandising

Set up your high-impact displays by Tuesday night so they're ready for Wednesday morning shoppers. Use your POS reports to identify your top-selling items from previous years and feature these prominently.

Create eye-catching displays for your popular items, as these are what early shoppers are explicitly looking for. Strategic product placement can increase conversion rates during the critical Wednesday-Thursday shopping window, and your top-selling reports can provide a valuable list of items to feature.

Staffing Your Shop

Wednesday: Your new pre-game day. Have extra staff for setup, but also be ready for real customers, as many people now consider Wednesday their primary shopping day.

Thursday: Likely your new peak day. Schedule maximum staff for sales, restocking, and click-and-collect services, which surge during this period.

Friday: Less busy than in previous years, more like a continuation of Thursday. Keep strong staffing levels, but expect less chaos than traditional Black Fridays.

Saturday: Sales continue through the weekend. Ensure good coverage for weekend shoppers who prefer this more relaxed shopping timeframe.

Stock and Inventory

Get all your Black Friday stock on the floor by Tuesday evening. Don't wait until Thursday or Friday, as by then it will be too late to capture the peak Wednesday-Thursday shopping period.

Monitor your stock levels daily from Wednesday through Saturday. Regular monitoring ensures you can restock popular items quickly and avoid disappointing customers who arrive expecting specific products.

The Bottom Line

Key Takeaway: Begin Black Friday planning now. Start your sales on November 1, as Black Friday is a month-long event, not a single day. The data shows that Wednesday and Thursday generate the highest sales, so prepare your store, staff, and inventory accordingly for maximum success.

Written by:

Professional headshot of the author, Bernard Zimmermann

Bernard Zimmermann is the founding director at POS Solutions, a leading point-of-sale system company with 45 years of industry experience. He consults to various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

LinkedIn Profile link icon

 

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.

Customer-Facing Display: Why you need one?

POS SOFTWARE




Customer-Facing Display: Why You Need One

A customer views their order details on a customer-facing display at a retail checkout counter.

One of the most popular features in modern POS software is a customer-facing screen. These digital displays display detailed order information to customers, including their orders, tax, discounts, and loyalty information during the checkout process. You often see customer-facing displays in retail businesses.

Why should you use a customer display?

Ensure Sale Accuracy

When a staff member enters a customer's order information, each item and price appears on the customer-facing screen. This means that the point of sale screen provides the customer with a quick and easy way to verify it is correct while being entered. Most queries can be resolved immediately, such as pricing and many incorrect quantities.

Key Benefit: Customers can verify their orders in real-time, catching pricing errors and incorrect quantities before the transaction is completed. This immediate verification prevents time-consuming returns and refunds later.

Instil Customer Confidence in You

One of the clear benefits of a point of sale display is the impact on the customer experience. It has transparency. That can be a great help in establishing trust between your staff and your customers.

Drive Customer Engagement

You can also use it to display advertising for your shop. The screen becomes valuable marketing real estate during checkout, promoting new arrivals, loyalty programs, and special offers to customers while they wait.

Marketing Opportunity: Transform idle checkout time into revenue opportunities. Use your customer display to showcase new products, promote loyalty rewards, and highlight special offers—turning every transaction into a marketing touchpoint.

Professionalism

It looks much more professional, giving your shop a better image. Modern customers expect to see their transaction details displayed, and providing this elevates your business above competitors who lack this transparency.

Speed Up Cash Register Operations

As many mistakes are noticed quickly before orders are completed, your staff can immediately adjust the items. Once the sales are processed, they must process a return, which takes longer. The display screen prompts customers to act as the transaction proceeds. For example, once you scan all the items, the customer display cues customers to pay, then tells them to pick up their goods and go.

Consider an All-in-One Solution

Rather than adding a separate customer display to your existing setup, consider upgrading to an all-in-one POS terminal with an integrated dual-screen design. These modern systems combine your operator touchscreen and customer-facing display into a single compact unit, eliminating counter clutter and cable tangles.

All-in-one terminals offer several advantages over separate displays. They require minimal counter space, leaving more room for merchandise displays. Setup takes under five minutes with no technical expertise required—the integrated unit works straight out of the box. You get unified warranty coverage and support from one manufacturer rather than coordinating between multiple vendors.

Cost Savings: Complete all-in-one systems with built-in customer displays cost less than purchasing separate components, plus save space and trouble caused by mounting the hardware and cables.

The streamlined design also reduces energy costs while delivering powerful performance for demanding retail operations. Modern integrated terminals support contactless payments, loyalty program displays, email capture, and promotional content on the customer's screen—all managed seamlessly through a single device.

Quick Setup: Installation takes less than a minute with no technical expertise required. The integrated unit works straight out of the box, eliminating the complexity of multiple devices, cables, and mounting hardware.

If you're considering a customer-facing display for your own business and want to see what has been working with our customers for years, we can help you. Whether you need a separate display added to your current system or prefer the convenience of an all-in-one integrated terminal, feel free to talk with us now.

Written by:

Professional headshot of the author, Bernard Zimmermann

Bernard Zimmermann is the founding director at POS Solutions, a leading point-of-sale system company with 45 years of industry experience. He consults to various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

LinkedIn Profile link icon

 

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.

Our Christmas Holiday 2025 outlook

POS SOFTWARE




Christmas retail trend 2025

Each year is different. So Christmas 2025 will be different. That is why careful planning is essential to boost your sales. Shoppers today are expected to spend an average of around $667 per person. What they want is convenience. Suppliers tell me that Christmas shopping has already started. If the trend of the last few years continues, it will peak in November during Black Friday and then continue through mid-January. Be prepared for an extended holiday season.

Today, it's becoming evident that retailers across Australia are already gearing up for the festive season.

Analysing Christmas Interest Trends

Based on current trends, the Christmas 2025 holiday season is expected to see cautious but consistent spending. Retailers are generally optimistic about sales growth.

I think this is correct, as a way to measure public interest for the upcoming holiday season, I checked Google Trends which tracks Australian interest over time. The results paint an interesting picture:

Consistent Interest: Over the past three years, public interest in Christmas-related searches in Australia has gone up consistently.

Long-Term Stability: I redid the analysis over eight years, and it basically confirmed my analysis.

As the holiday season approaches, we must be well-prepared to capitalise on the busiest time of the year. Here is the expected pattern.

Black Friday Is the Biggest Day

Black Friday has become the primary shopping event of the Christmas season. It's bigger now than Boxing Day. Shoppers wait for these late-November deals to buy Christmas gifts, so you need to be ready for November.

Products That Sell Well

Some holidays, like Halloween, clearly indicate what sells well. However, Christmas is less predictable. People often purchase items unrelated to the holiday, yet expected popular products include toys, beauty gift sets, books, and small tech devices like earbuds or phone chargers. For toy sales, focus on movie character figures, LEGO sets, educational toys, and outdoor water toys for summer.

Get Your POS System Ready

Your POS keeps everything working when the shop gets busy. Use it to plan stock, speed up checkout, track staff performance, and see what's selling every day.

Check All Your Equipment

Good luck finding a computer technician during the Christmas season. So do the following:

  • Test every register, scanner, receipt printer, barcode printer, and card reader.
  • Check all cables, Wi-Fi, and internet connections. Fix problems now.
  • Charge and test any mobile POS devices you use on the shop floor.
  • Keep spare receipt rolls and a backup printer somewhere easy to find.

Update Your Software Early

  • Do all software updates in October or early November, then don't change anything in December.
  • Load in all your Christmas sales, voucher rules, and special prices ahead of time.
  • Test your discount buttons, gift-receipt printing, gift-card scanning, and lay-by system.

Plan Your Stock

Look at last year's Christmas sales reports to see what sold fast, what didn't sell, and what ran out. Do not rely on gut feel; use your information to see what sold well in your shop over Christmas.

Set Up Your Prices and Sales

Build a clear plan for your sales: Here is what you need to think of Black Friday deals, early-December specials, last-minute gifts, Boxing Day clearance, and January sales.

Track the progress of each sale daily in your POS and allocate more stock to the products that are selling well.

Get Your Staff Ready

Review last year's busy periods and plan rosters for upcoming events, including late-November weekends, mid-December, and the week before Christmas.

Make Your Shop Easy to Shop

Set up gift displays at the front with clear signs and ready-made gift bundles. Highlight top-sellers, staff favourites, and last-minute gifts. Consider offering gift-wrapping and simple wrap-and-ribbon kits at the counter.

Start Christmas marketing with signs, social media, and email newsletters if you use them. If not, consider using these free marketing methods.

Quick Tips by Product Type

These do sell well over Christmas.

Toys: Stock movie characters, LEGO Christmas sets, STEM learning kits, family board games, and water toys for hot weather. Put demo toys where kids can see them.

Beauty: Offer gift sets at clear prices ($30, $50, $100), small travel-size products, and advent calendars. Add small impulse gifts near the register.

Books: Put bestsellers, kids' books, and coffee-table books near the entrance. Put up signs for "Gifts under $30."

Tech: Focus on practical gifts, such as earbuds, bright lights, portable speakers, and controllers. Keep accessories, such as cables and cases, near the main products.

Final note

Start now, space out your sales, and keep the momentum going into January.

Your Christmas Checklist

  • □ Test all POS hardware and backup devices
  • □ Update POS software early; don't change anything in December
  • □ Load sales, gift receipts, vouchers, and lay-by into the system
  • □ Run last year's Christmas sales reports
  • □ Talk to your suppliers now and confirm supplier delivery dates
  • □ Set reorder reminders
  • □ Plan gift displays and signage; get gift wrap ready
  • □ Make staff rosters
  • □ Launch marketing; schedule Black Friday posts now
  • □ Test for busy times and offline payment backups
  • □ Stock gift cards, packaging, and batteries
  • □ Plan extended hours and staff meal breaks

Written by:

Professional headshot of the author, Bernard Zimmermann

Bernard Zimmermann is the founding director at POS Solutions, a leading point-of-sale system company with 45 years of industry experience. He consults to various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

LinkedIn Profile link icon

 

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.

Windows 10 End of Support Now: What Retailers Need to Know

POS SOFTWARE




 

Windows 10 end of support

Microsoft stopped supporting Windows 10 today.

The Windows 10 operating system is now out of updates, support, and fixes, which means that security risks are present for POS systems that manage credit card transactions and personal data. Approximately 40% of all computers globally are running on the affected systems, and hence, the number of security holes will rise as they are a tempting target. Over time, manufacturers' hardware will no longer be supported, which is why we anticipate an increase in equipment breakdowns, such as printers, scanners, terminals, and touchscreens.

There are four options for your Windows 10 computers.

Option 1: Upgrade them to Windows 11

Approximately 40% of our Windows 10 clients are unable to upgrade to Windows 11. Windows 11 needs more powerful hardware, which can slow down Windows 10. If possible, upgrade to Windows 11 ASAP. It generally runs faster on modern computers, but on old systems, it tends to be slower. I would not suggest hacking systems to get them to run Windows 11, as Microsoft doesn't guarantee updates or support for systems that bypass hardware requirements.

You can check if your computer is compatible with Windows 11 using Microsoft's free PC Health Check tool. This tool tells you whether your hardware meets the minimum requirements. Computers that meet requirements can upgrade to Windows 11 for free through Windows Update.

Instructions on how to do this can be found here.

Will Your Computer Run Windows 11? Check Compatibility in 60 Seconds.

I suggest running it on all the computers in the shop.

Option 2: Use the Microsoft Security Updates Option

If you pay Microsoft, they will give you support for a limited time.

In our experience, few customers opt for Extended Security Updates due to the cost and limited benefits.

Those of you who are using the free backup service using OneDrive can get it free by using your OneDrive account to sync your PC's settings via the Windows Backup feature. To do this, you must first update your Windows 10 to version 22H2 and then go to Settings > Windows Update to find the "Enrol now (ESU)" wizard. Within the wizard, you select "Sync settings to OneDrive" to sign in with your Microsoft account and enrol for free. You will find details on how to do it here.

 Keep Using Windows 10 with Extended Security Updates!

Option 3: Leave them with the higher risk profile in Windows 10

Contrary to what many say, Australian laws do not tell you that you have to upgrade; however, it's not as simple as this, it never is, as the law states businesses holding personal information must "take reasonable steps to protect the information from misuse, interference and loss, as well as unauthorised access, modification or disclosure". Running POS systems on unsupported software may pose a problem with the "reasonable steps" requirement. Continuing to operate systems on unsupported systems may be viewed as negligence and a failure to maintain proper security controls.

Additionally, businesses processing credit and debit card transactions must adhere to the Payment Card Industry Data Security Standard (PCI DSS) requirements. It requires systems to have current security patches to protect against known vulnerabilities. Unsupported operating systems that no longer receive security patches automatically fail these requirements.

The immediate issue for most retailers here is whether they will be allowed to run software that connects to bank credit and debit systems. In the past, when this has occurred, we have seen financial companies cease support for outdated operating systems. We have had to move these systems to other computers in the shop and use older machines in the back for stock recording purposes. We certainly do not recommend attempting to hack these systems to work on older Windows versions, as fines are huge, e.g., $100,000 per month, plus the responsibility for fraudulent transactions may be shifted to you.

Option 4: Replace Hardware for Old Systems**

Systems that cannot run Windows 11 need hardware replacement.

In response to this challenge, we have been offering our clients a computer upgrade deal to help them transition to Windows 11-compliant systems.

Conclusion

There are issues to consider here. If you have any questions, contact our support team to discuss the matter further.

 

Written by:

Professional headshot of the author, Bernard Zimmermann

Bernard Zimmermann is the founding director at POS Solutions, a leading point-of-sale system company with 45 years of industry experience. He consults to various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

LinkedIn Profile link icon

 

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.