October 2019

Mon Tue Wed Thu Fri Sat Sun
Thu, 03/10/2019 Your scanners not reading correctly?


The common problem is that a scanner is suddenly not reading the barcodes at all well and now requires a few attempts to work.

Thu, 03/10/2019 Alipay Itwire studies have shown that 99% of Chinese tourists in Australia have Alipay.
Fri, 04/10/2019 New laws on giftcards

Next month the new laws on gift cards come into effect in Australia. The new laws are I think similar to what is already in place in South Australia and NSW. So our software AS IS should be alright although some of the settings may need changing for people in other states. 

Sun, 06/10/2019 Retail sale Australia

I was quite stunned after listening to all this bad economic news in Australia, saying that retail sales are down. Well here are the latest figures and retail figures are up 0.4 percent month-over-month in August 2019.



This was the fastest monthly rise in retail trade since February. Admittedly it was .1 percent below budget but that is hardly much of a difference. When does anyone get that close to budget?

Mon, 07/10/2019 Cross-selling

The most successful selling methods in retail - cross-selling.

Ideally, what you are trying to find is products that sell well to the item being purchased. For example, the purchase of a comb could be cross-sold with hairpins and elastics. 

However, in practice, it is quite hard to suddenly present items that sell well with a specific item to a customer. So what people do is place a  small pile of items on the counter that people tend to buy impulsively.

Wed, 09/10/2019 Offical benchmarking of businesses

Come this time of year, and suddenly people start talking about benchmarking. Mainly its because one major main user of benchmarking is the large landlords and now is the time of year they start looking.

Thu, 10/10/2019 Using Price Changes

In your point of sale software, it is straightforward to change prices.

What several of our clients do, eg cafes and hairdressers have specials at certain times of the day! For example, after 2 pm, a cafe starts offering the remainder of the sandwiches and a coffee on a special deal. The sandwich that is not sold today, will probably be in the rubbish bin tonight. 

Fri, 11/10/2019 Managing Workflows with our point of sale

I do suggest rather than keeping manual notes on the side that you use the different note-taking ability in our software.

There are several advantages to doing this.

You will become in your organisation better organised

You and everyone else knows where the note is and that anywhere, you do not have to be in the shop have internet, to get that note. It is much harder to lose it. There is an old joke, "I have worked everything out. I know where everything is now where is that piece of paper?"


Mon, 14/10/2019 What was your first purchase online?

A Phil Brandenberger of Philadelphia used his credit card over the Internet to buy on the site, NetMarket, He brought Ten Summoner's Tales, a CD by Sting on August 11, 1994. This is considered to be the first retail transaction on the Internet.

What about you?

Tue, 15/10/2019 Christmas soon coming

It is October now, and it is already time for retailers to get ready for the holiday season. 

As the economy is doing well now and the public mood seems positive, this looks like it will be a good Christmas. The latest figures and retail figures are showing a 0.4 percent month-over-month in August 2019.


source: tradingeconomics.com

Wed, 16/10/2019 Tyro special offer

I was asked to pass on a special offer for tyro EFTPOS, however, there was a slight amendment which I doubt will affect anyone as here is the lastest offer.

PosBrowser integrates seamlessly with Tyro EFTPOS. Experience the integrated difference for your in-store payments today.

Integrated EFTPOS designed for Retail

Thu, 17/10/2019 Insurance on your point of sale system.


Your point of sale system has value and needs to be considered in your business insurance policy. It does not take long for a thief or a fire for you to lose it.

In my experience, the major insurance companies, on cost give a very competitive insurance rate, but you need to be aware that often

Chancy in the sense that often for the most unexpected reasons. 

Fri, 18/10/2019 Free SEO ketyword list
If you are a supported client of ours, POS Solutions can create an extensive Keyword list for you to consider for SEO FREE. 

Fri, 18/10/2019 Merchant surcharging (BNPL) sector eg Afterpay and Zip

Buy Now Pay Later (BNPL) is now big business in Australia and growing fast. As many as 30% of Australian adults now have one or more BNPL accounts, which makes for roughly 5.8 million users nationally. Nearly half of these users say they’ve stopped using their credit card to spend goods.

Mon, 21/10/2019 Start looking at Christmas ordering

Managing stock orders is trouble even in the best of times. Christmas season makes its harder.

So let us now use your Point of Sales Software to see what worked well and what did not last year. You 

This is a step by step method for doing this.

Go to register reports and select the top stock report as marked with the red arrow here


You get this screen


Tue, 22/10/2019 Return on investment of point of sale software

One of my competitors has released recently a benchmark study of what a study of their clients would show the return on investment of point of sale software to a retailer.

The figures they come up with are impressive. Like always, they do *NOT* state what standards they use for their calculations. I strongly suspect that like always they make up their own but anyway, they quote percentages and I think it does interesting reading  

Stock (Inventory) a 3% improvement. 

I can believe this. I think its a gross underestimation.

Wed, 23/10/2019 Queues

The number of POS Cash registers you require is based on peak business volume. What happens then is that the long checkout times provide your customers with an opportunity to reconsider their purchase as such many will abandon the proposed purchase. A rule of the thumb in Australia in retail is six (6) minutes max.

The problem is not the actual time but the perceived time. 

Thu, 24/10/2019 Cost of running a modern point of sale computer system.

In business the running costs will vary, depending on many factors, in computers I tend to notice the better computer literate and more mechanical minded the owner is on average the bigger the problems they get. For example, they are the ones that experiment with the lastest speed boosters etc 

What many people do not seem to realise is the initial cost is not that important as I show here. It is the running costs that need to be considered even more.

Fri, 25/10/2019 Google Photoscan

Here is a tip.

I was with a client, and we had to sign some documents and send them off quickly. So we signed them. Then I went to the post office to send them. Once at the post office, I realised that we had no copy of what we signed. If the letter got lost or was delayed, there would be no evidence that we had signed or sent it.  

Tue, 29/10/2019 Save paper

Using our software, you can save a lot of paper compared to others.

Here are some suggestions on how to do it and save trees, money, time and bother.

1) Ask yourself, do you need to print the document? 

Too often I see people print a big report when all they require is a few numbers, why print it, use the preview and cut and paste the figures you need. That is why we made the preview!

Wed, 30/10/2019 Eliminating many GST errors

Our software has inbuilt a powerful GST auditing tool inbuilt which gives you a fast and accurate audit of your GST.

Now what sometimes happens is that people have some queries about their GST and they want to check in their accounting programs that it is giving the same result as their point of sale software.

Here is how you do it in our software.

Go to the Register reports > Sales > GST Summary for a given period

Wed, 30/10/2019 GST eliminate errors

Our software has inbuilt a powerful GST auditing tool inbuilt which gives you a fast and accurate audit of your GST.

Now what sometimes happens is that people have some queries about their GST and they want to check in their accounting programs that it is giving the same result as their point of sale software.

Here is how you do it in our software.

Go to the Register reports > Sales > GST Summary for a given period



Thu, 31/10/2019 Bars

I rarely do an article on one of our clients using our Point of Sale software unless it is exceptional, The Kavon is such a place. It has recently been revamped. 

Theatre Restaurant is fully computerised.

It saves them lots of time. In restaurants and bars, in my experience stock wastage and shrinkage is the biggest problems, it is crucial to track and manage stock.

Thu, 31/10/2019 Here is The Internet's 'Birth Certificate'

That document is generally considered as being the internet’s birth certificate, it recorded when the two computers started communicating.


Note the date 50 is fifty years ago.